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Professional Formation |
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Master
of Business Administration, with an emphasis on Organizational
Behavior and Development, The George Washington University,
Washington, D.C., May, 1990, Fulbright scholar recipient.
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Licentiate
in Business Administration, with an emphasis on Management,
Universidad de Costa Rica. San José, Costa Rica, October, 1985.
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Participation
in complementary courses and seminars, including, among others, Human
DynamicsTM, Transition Management, High-velocity Culture Change,
Scenario Planning, Organizational Learning, Human Interaction
Laboratory, Work Teams, and Change-able Organizations.
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Professional and Consulting Skills |
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Organizational Architecture
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Design and implementation of strategic planning processes, including
scenario planning, with multinational experience.
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Alignment of organizational structures, systems and resources to
ensure an effective strategic administration.
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Design and execution of organizational identity and visioning
processes, as a foundation of business direction.
Development of Strategic Competencies
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Design and implementation of leadership and management capability
programs.
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Execution of succession planning processes, with international
experience.
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One-on-one coaching for executive leadership competency development.
Work Environment Optimization
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Design and execution of different types of organizational assessments.
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Metrics setting for improving and monitoring work environments.
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Organizational climate and culture studies and follow up.
Culture
and Cross-culture Effectiveness
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Awareness programs about diversity, national cultures, and culture
differences.
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Training for leaders who work in multicultural and global contexts.
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Expatriate culture transition training as well as cultural
reinsertion.
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Reinforcement of organizational culture.
Organizational Learning
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Training of management teams on the different components of learning
organizations.
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Instructor and practitioner of Human DynamicsTM, with its business
applications.
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Design and implementation of training on systems thinking, mental
models, personal mastery, emotional intelligence, and team learning.
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Utilization of org. learning methodologies for organization
development.
High-performing Organizations
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Transformation of work groups into high-performing teams.
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Motivation programs for managers on management of human talent.
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Performance management systems aligned to business strategy.
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Training on people skills, such as negotiation, conflict resolution,
management of effective meetings, and exercising influence, among
others.
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Design and implementation of team building events for different
organizational levels.
Management of Organizational Change
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Design of planned change processes.
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Delivery of training on managing personal transitions.
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Consulting on management resistance to change.
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Facilitation of downsizing processes.
Human Resources Administration
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Development of HR policies and procedures in alignment to the desired
organizational culture.
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Participation in staffing processes, especially for executive
selection.
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Execution of performance management systems.
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Design of training programs, and extensive participation as
instructor, utilizing different learning approaches.
Formation of professionals
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University professor in graduate programs, both in Business
Administration and Industrial and Organizational Psychology.
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Curriculum review and coordination of academic programs.
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Advisor for several graduation projects.
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Professional Experience |
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Private consultant and partner of iTransform. (3-05/…).
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Human Performance Director, for Alienware Corporation, Miami,
Florida, supervising the design and execution of HR programs at the
corporate level (three sites) (11-03/ 02-05).
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Organization Development consultant for Intel Corporation, with
experience in design and implementation of interventions in different
cultures. (6-00/10-03).
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Human Resources Development manager for Intel Costa Rica, in charge
of labor relations, development, downsizing, performance management, and
customer relations. (6-97/5-00).
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University professor, with experience in design and implementation
of curriculum changes (Programa Universidad de Costa Rica – FUNDEPOS,
Universidad Latina de Costa Rica, Universidad Internacional de las
Américas).
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